Combination of online data farms and robotic manager prevents system slow down

Restoration of full- and partial-user directory trees and their associated data files consumed a large amount of system operations time each day at one of this client's locations. Regular duties began to suffer because of the high volume of user requests for data restoration. Digitask was called in to evaluate the situation before end-user complaints reached the executive boardroom.

Digitask determined  that having the users perform their own restorations from online disk farms would be more efficient and save money over the long run. Because of our evaluation study, the cost of an online of a robotic tape storage facility was justified.

After implementation, with minimal end-user and operator training, the client was able to have a sophisticated online backup solution that satisfied their safe-storage requirements. The end-users were also able to easily retrieve the necessary data from online storage storage.